Generating a Dump File

You can generate a dump file that includes information about the runtime environment for a specific host, or across the entire environment.

Start the Web Management Console, click Generate Dump, and select the relevant option:

WEB-UI1.png

This can be done for all hosts, all hosts but only information on GSCs, or just an overview. For a specific host, you can click the tool-box icon.

WEB-UI3.png

Specific GSC dump:

WEB-UI4.png

Any of the above will display the following dialog:

dump3

Select the required options and click Generate.

  • The "JVM Heap Dump" option determines whether a JVM heap dump should be generated for the JVMs. It is recommended to choose this only on a specific host or GSC that a Java heap dump should be generated for.
  • The "Only Live Services Log Dump" determines if the dump should include only services that are currently running, or also services that have been terminated (useful for troubleshooting failover scenarios).

Generate Overview

The "Generate Overview" provides general information about the system deployment. This information is useful to quickly gather the system settings in production, for example when reporting a support case.

When clicking on the Generate Overview option:

WEB-UI5.png

This downloads a zip file containing an overview.txt file directly to the Downloads folder. The dump overview structure looks like this:

Overview
    Time        2016-09-18 14:05:16.101
    XAP version ENTERPRISE
    Client      License Version=12;Type=type;Customer=customer;Expiration=never;Hash=hash
    Number of Machines 1
    Grid Components GSA(1), LUS(1), GSM(1), GSC(2), ESM(0)

Processing Units (none)

Hosts
    192.168.33.159[192.168.33.159] Cores [4]
        JVM Version Oracle Corporation Java HotSpot(TM) 64-Bit Server VM 1.8.0_71
        Utilization cpu[7.5%] memory[11GB (66%)] 
        GSA(1), LUS(1), GSM(1), GSC(2), ESM(0)
        GSCs
            GSC[54416] Heap: Init[512MB], Max[491MB], Used[82MB], Committed[491MB]
            GSC[54419] Heap: Init[512MB], Max[491MB], Used[98MB], Committed[491MB]
...

Dump File Structure

The dump file structure looks like this:

dump_file.zip

    gsa-10.10.10.249-23610--1284928573201
        network.txt
        summary.txt
        threads.txt
        logs
            2010-09-19~08.22-gigaspaces-gsa-10.10.10.249-23610.log

    gsc-10.10.10.249-23739--1284928573169
        network.txt
        summary.txt
        threads.txt
        logs
            2010-09-19~08.22-gigaspaces-gsc_1-10.10.10.249-23739.log
        processing-units
            space
                1
                    pu.xml
                    spaces
                        space
                            summary.txt

    gsc-10.10.10.249-23766--1284928573079
        network.txt
        summary.txt
        threads.txt
        logs
            2010-09-19~08.22-gigaspaces-gsc_2-10.10.10.249-23766.log
        processing-units
            mirror
                1
                    pu.xml
                    spaces
                        mirror
                            summary.txt
            space
                1_1
                    pu.xml
                    spaces
                        space
                            summary.txt

    gsm-10.10.10.249-24112--1284928573193
        network.txt
        summary.txt
        threads.txt
        logs
            2010-09-19~08.22-gigaspaces-gsm_3-10.10.10.249-24112.log
    lus-10.10.10.249-24127--1284928573201
        network.txt
        summary.txt
        threads.txt
        logs
            2010-09-19~08.22-gigaspaces-lus_4-10.10.10.249-24127.log